The State Services Laboratory aims to adapt public services to the needs of the citizen and create new services, considering several principles: design should be user-centered and reflect citizens feedback; Best use the design thinking process; The final product should be user-friendly and intuitive; Products and services should be “Minimum Cost, Maximum Outcome” Daily life of final beneficiaries from services and products should be improved and simplified.
The service’s activities include the following directions:

The information contained in this website is for general information purposes only. The information is provided by [business name] and while we endeavour to keep the information up to date and correct, we make no representations or warraThe information contained in this website is for general information purposes only. The information is provided by [business name] and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability

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